Terms & Conditions

By using our bag website and making a purchase, you are agreeing to be bound by our terms and conditions. These terms govern the relationship between you and our company and are designed to ensure a fair and smooth shopping experience for all parties involved.

Our terms and conditions cover various aspects of your use of the website and the purchase process. Firstly, they detail the obligations and responsibilities of both you and our company. You are responsible for providing accurate and complete information during the registration and checkout processes. This includes your personal details, shipping address, and payment information. We, on the other hand, are responsible for providing the products as described on our website and ensuring their quality.

Regarding product warranties, we offer warranties on certain bags as specified on the product page. The warranty period and coverage vary depending on the bag. It typically covers manufacturing defects but does not include damage caused by normal wear and tear, misuse, or accidents. If you believe you have a warranty claim, you must contact our customer service team within the specified warranty period and provide proof of purchase.

In terms of limitations of liability, we are not liable for any indirect, incidental, or consequential damages that may arise from your use of the website or the purchase of our products. For example, if a bag is delayed in shipping and this causes you to miss a trip or an event, we are not responsible for any losses or damages associated with that. Our liability is generally limited to the cost of the product or service provided.

Dispute resolution is also addressed in our terms and conditions. In the event of a dispute between you and our company, we encourage you to first contact our customer service team to try and resolve the issue amicably. If a resolution cannot be reached, the dispute may be subject to arbitration or legal proceedings, depending on the nature and severity of the issue.

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the terms and conditions regularly to stay informed of any updates. If you continue to use our website after the changes have been made, you are deemed to have accepted the new terms and conditions. By agreeing to our terms and conditions, you are entering into a binding agreement with us, and we will strive to uphold our end of the bargain and provide you with a great shopping experience.